Do you ship internationally?
Yes, we ship worldwide from USA using UPS Services.

When will my package be shipped?
We process and ship out all orders placed before 4pm EST on the same day. Any orders placed after 4pm EST will be shipped the following business day. Adhering to our zero-delay policy, we make it a priority to ensure your package is dispatched promptly without any delay. Your trust is important to us, and we're committed to providing reliable service.

How long does it take for an order to arrive?
Your order will typically be delivered within 2 to 5 business days once shipped via UPS®️ Ground, a cost we completely cover, offering you free shipping. For a quicker delivery, we provide the option of UPS®️ 2nd Day Air, which delivers in 1-2 business days at an additional cost. For any inquiries or updates, feel free to email us. We're always here to assist you.

How do I track my package?
When we ship your package, you'll receive your tracking number in your email. You can track your package here: Order Status. 

Please note: Wait 24 hours after your purchase before checking your tracking status.

You can also reach out to our customer support desk at support@falkenteck.com to ask questions anytime.